大師輕鬆讀 NO.1049 信任的7大法則

詳細資訊

重點導讀 Main Idea
維基百科建立永續事業的藍圖
A Blueprint for Building Things That Last
信任不是獎盃，它是一種實踐。你不能只贏得一次，你必須持續不斷贏得它。
Trust isn't a trophy — it's a practice. You can't just earn it once; you have to keep earning it.

Rule 1 從人出發
MAKE IT PERSONAL
信任的建立（有時是失去）發生在人與人之間，不是組織與組織之間。無論規模多大，都要以人際關係的角度來思考信任。
Trust is won (and sometimes) lost person-to person, not organization-to-organization. Always think of trust in personal terms, even when working at scale.

Rule 2 對人抱持正面態度
BE POSITIVE ABOUT PEOPLE
人類天生渴望連結與合作，這早已寫進我們的DNA。因此，只要順從人性不去違背它，你就可以事半功倍。
People are born to connect and collaborate. It's hardwired into our DNA. Therefore, you'll get more done if you work with human nature than against it.

Rule 3 建立明確目的
CREATE A CLEAR PURPOSE
促使人們協作共事的最佳方式，就是賦予他們深刻、明確且積極的目的感。做到這一點，美好的事情就會發生，也必然發生。
The best way to get people to collaborate and to work together is to give them a strong, clear, and positive sense of purpose. Do that and something wonderful can and will emerge.

Rule 4 信任他人
BE TRUSTING
相信互惠的力量。如果你希望別人信任你，就先從信任對方開始。先給予信任，才能贏得信任。
Trust in the power of reciprocity. If you want people to trust you, start by giving them trust first. Extend trust to get trust.

Rule 5 保持禮貌
BE CIVIL
我們從小就教孩子要有禮貌，但長大後卻往往把這些規矩拋諸腦後。請記得當初為什麼要這麼做。你媽媽說得沒錯：待人要有禮貌。
We teach toddlers the rules of civility, but then tend to ignore them altogether as adults. Remember why we do that in the first place. Your mother was right all along. Treat people with civility.

Rule 6 保持獨立
BE INDEPENDENT
獨立意味你清楚自己的使命，並堅守不渝。你不介入他人的爭端，因為他們各有自己的意圖。你要保持獨立。
To be independent means you know your mission and stick to it. You don't take sides in the disputes of others, who are pursuing their own agendas. Be independent.

Rule 7 保持透明
BE TRANSPARENT
透明永遠能建立信任，特別是當你乍看之下似乎有所隱瞞時。隨時隨地保持透明，就能贏得信任。
Transparency always builds trust. This is true especially when at first glance you have something to hide. Be transparent always and everywhere to be trusted.

延伸閱讀 Extended Reading
讓自己值得信賴
Be trustworthy
信任是所有關係的基礎，同樣地，信任也是凝聚組織的力量，如水泥將磚塊結合在一起。
Just as trust is the key to all relationships, so also is trust the glue of organizations. It is the cement that holds the bricks together.

媒體推薦

★華頓商學院教授Adam Grant等名人好評推薦
★亞馬遜網路書店排行榜暢銷書

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